FAQS

What if my replacement unit is also defective?
      Don't break a sweat! You can raise a return request once again under our a few day Replacement Guarantee.
Can I exchange my order the second time?
      Under our a few day Exchange Policy, you are eligible to exchange an order only once. It will not be allowed the second time.
What if I do not want store credit?
      We offer store credit to our disappointed customers so that they can pick something else from our website which would suit their needs better. Store credit is valid forever! It never expires. You may pick any product you like and redeem the store credit from your account at check out. We do NOT offer refunds under our a few day Exchange Policy.
What if I have returned the wrong product?
      We will not be liable for the products that have been returned by mistake. If an extra or incorrect product has been returned by mistake, we will not be accountable for misplacement or replacement of the extra/incorrect product returned and will not be responsible for delivering the extra/incorrect product back to the customer.